MANILA, 24 APRIL 2025 – Changing travel plans just got more convenient as AirAsia MOVE introduces Easy Cancel, a new add-on feature that allows guests to cancel their AirAsia flights up to 48 hours before departure and receive a refund in ten days.
Available exclusively on the AirAsia MOVE app, Easy Cancel empowers travelers to book flights with confidence, offering the freedom to cancel for any reason, no questions asked. Whether it’s an unexpected schedule conflict or a simple change of heart, the new feature provides flexibility, making travel planning easier and more adaptable to customer needs.
With Easy Cancel, travelers can choose the refund option between 80% and 100% coverage, including for add-ons such as baggage, meals, and other fees. Easy Cancel must be purchased during the booking process and cannot be added later via the Manage Booking section.
To add the Easy Cancel option to their booking, after selecting preferred flights and entering passenger details, guests simply need to click ‘Continue to Add-Ons,’ proceed by clicking ‘Continue’ once more, and then select the Easy Cancel option from the available choices.
The new add-on feature is available on all AirAsia routes, except South Korea-bound and Indonesia domestic routes. For AirAsia X (D7) flights, such as those from Kuala Lumpur to Almaty and Sydney, Easy Cancel will be available by the end of May.
To know more about Easy Cancel, you can read more here.
About AirAsia MOVE
AirAsia MOVE, formerly known as airasia Superapp, is the newest online travel agent+ (OTA+) in town, providing a seamless and personalised experience for travellers at the best value in Asean and beyond. It envisions a comprehensive travel ecosystem, providing various travel offerings, such as flights and hotel bookings from over 700 airlines, including AirAsia, and 900,000 hotels world-wide, plus ride-hailing, insurance, duty-free shopping and much more. The services are complemented by a community-led experience through features such as airasia chat, games, gifting, and a strong loyalty program that rewards users across its expansive ecosystem. It has been voted by World Travel Awards as ‘Asia’s Leading Online Travel Agency’ for two consecutive years since its first nomination in 2023.
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