Police Regional Office 3 now ISO Certified


CAMP OLIVAS, City of San Fernando, Pampanga—The Police Regional Office (PRO) 3 received the ISO 9001:2015 Quality Management System certification during the recent Monday Flag Raising ceremony at Camp Crame, Quezon City on Jan. 8.

PRO3 together with Pampanga Police Provincial Office (PPO) and San Fernando City Police Station was issued the certification which is considered another breakthrough achievement in the police force of Central Luzon.

The journey of PRO3 towards achieving ISO compliance commenced on January 7, 2022, with the initiation of a preliminary audit conducted by the PNP Directorate for Plans with the Regional Plans and Strategy Management Divisions – PRO3 Quality Management Team to discuss preparations. Prior to this, the unit’s officers and personnel participated in a Training Course on ISO QMS Requirements and Documentation and a Workshop on Process Planning and Risk-based Quality Planning from February 10 to August 12, 2022.

Subsequently, numerous seminars and workshops were organized to ensure adherence to international standards, aiming to successfully navigate internal and external audits. The Stage 1 Certification Audit took place on April 17, 2023 followed by the Stage 2 Certification Audit on June 14 to 16, 2023.

PNP Chief PGen Benjamin Acorda Jr. with Police Regional Office (PRO) 3 Director PBGen Jose Hidalgo Jr. , Pampanga Police Provincial Office (PPO) Director Col. Levi Hope Basilio and San Fernando City Police Chief, Col. Preston Bagangan during the awarding of the certification as all ISO Certified offices during recent Monday flag raising  ceremony in Camp Crame, Quezon City. PRO 3 photo

On August 18, 2023, PRO3 was conferred  by the TUV Rheinland, officially recognizing it as an ISO 9001:2015 compliant organization, marking the successful fulfillment of all required criteria.

After receiving the award, PRO3 Director PBGen Jose Hidalgo Jr. remarked, “Having reached yet another significant milestone in our policing journey, we have demonstrated the preparedness and capability of our team to consistently strive for excellence, surpassing conventional standards. This achievement is the result of the diligent efforts, hard work, and dedication of the men and women of PRO3.”

Hidalgo assured that PRO3 is committed to backing the initiatives and advocacies of the Philippine National Police, aiming to consistently enhance the quality and standards of police service in alignment with the PNP Patrol Plan 2030 and ISO 9001:2015.           

The PRO3 Quality Management team is headed by Police Lt. Col Nestor Bulatao Jr, with the following members PMaj Mark Neil Mautin, PMaj Darwin Barbosa, PMaj Leo Joy Gadiaza, PMaj Victor Corpuz, PlLt Matha Janet Dollente, Police Chief Master Sergeant (PCMS) Chona Dalay, PCMS Katherene F Dilag, Non-Uniformed Personnel (NUP) Analie L Paz and NUP Arnold Adrisoula.

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