Security and other agency personnel of SM malls in Baliwag, Marilao, and Pulilan were awarded commendations for their honesty and trustworthiness in returning valuable recovered items to mall patrons during the Joint Tactical Inspection and General Assembly held at the Open Parking of SM City Baliwag.
SM Malls in Baliwag, Marilao, and Pulilan continue to uphold the security and safety of mall-goers through their annual Joint Tactical Inspection and General Assembly recently conducted by the Customer Relations Services (CRS) Department and Security Force at SM City Baliwag’s Open Parking.
Present to grace the Annual Joint Tactical Inspection and General Assembly of Security Forces in SM Malls in Marilao, Baliwag, and Pulilan were Provincial Director of Bulacan PPO, PCOL Relly Bagasin Arnedo (3rd from left), SM Head of Security Affairs, Mr. Almus Alabe (right), and SAVP for Customer Relations Services of SM Retail, Mr. Charleston Tan (left). Sharing honors were the SVP, Head of Special Projects-Office of the President, Mr. Bien Mateo (3rd from right), SAVP for Mall Operations, Ms. Johanna Melissa Rupisan (2nd from right), and AVP for Mall Operations, Ms. Ana Datu (2nd from left).
The Joint Tactical Inspection (JTI) aims to test the administrative efficiency, training management, proficiency, and emergency response skills of the security force assigned to SM Supermalls, SM Retail Group, and its affiliates to ensure the safety of customers, employees, and tenants.
Guest of Honor and Speaker, Provincial Director of Bulacan PPO, PCOL Relly Bagasin Arnedo, shared the honor of awarding certificates of commendation to SM Bulacan malls’ security and agency personnel for their honesty and trustworthiness in returning valuable recovered items to mall patrons during the Joint Tactical Inspection and General Assembly of Troops.
Present to grace and inspect the security force’s performance were Provincial Director of Bulacan PPO, PCOL Relly Bagasin Arnedo, and SM Head of Security Affairs, Mr. Almus Alabe, who instilled the importance of discipline, alertness, and vigilance in ensuring customer safety and handling crisis and emergency situations.
The marching security forces of SM malls in Marilao, Baliwag, and Pulilan during the recent Joint Tactical Inspection and General Assembly held at the Open Parking of SM City Baliwag.
Sharing honors are SAVP for Customer Relations Services of SM Retail, Mr. Charleston Tan; AVP (OIC) for Customer Relations Services of Shopping Center Management Corporation, Mr. Rafael Tejada; and AVP for Customer Relations Services of Food and Retail Group, Mr. Victor Santiago. Also present were the SVP, Head of Special Projects, Office of the President, Mr. Bien Mateo; the SAVP for Mall Operations, Ms. Johanna Melissa Rupisan; and the AVP for Mall Operations, Ms. Ana Datu.
Security forces, the Emergency Response Team, and agency personnel of SM malls in Marilao, Baliwag, and Pulilan conducted a snappy formation during the recent Annual Joint Tactical Inspection and General Assembly.
During the Joint Tactical Inspection, security and other agency personnel were also awarded commendations for their honesty and trustworthiness in returning valuable recovered items to mall patrons.
Snappy salute of SM Bulacan malls’ security forces during the recent Joint Tactical Inspection and General Assembly.
The Joint Tactical Inspection is one of the annual exercises observed in all SM Supermalls nationwide that aims to examine personnel compliance with the company’s security standards and policies.
